No rewards @ Ritz-Carlton, Charlotte, NC

Discussion created by pharmerj on Nov 10, 2015
Latest reply on Nov 11, 2015 by pharmerj

I was very disappointed to not be able to use reward points for a weekend stay at the Ritz in Charlotte.  The Marriott support agent informed that there was a special event in town and only four rooms available for sale, but they would not accept points redemption (she even called the hotel to ask).  It's not very rewarding to spend over 100 nights in Marriotts and then not be able to use the points when it matters to me.