bonus points ?

Discussion created by doddsy69 on Nov 9, 2015
Latest reply on Nov 18, 2015 by iahflyr

the last few times i have booked a room with the  elite offer of 3000 points extra per stay i have had to mail the hotel after my normal points have credited to say there is no bonus they blame the rewards team the rewards team say bonuses are awarded direct from the hotel has anyone else had issues with this as its happened again this weekend