How long should I wait?

Discussion created by txman on Oct 20, 2015
Latest reply on Nov 8, 2015 by azdesertrat

I book a room at a hotel in San Antonio. I choose the Spring Hill Suites because the location was right, the price was right, and it had a promotion of bonus of 3000 points. I book the room, my wife and I stay there, overall very good experience....Now the problem....The stay posts on my account, I get gold bonus....but I don't get the extra 3000. How long do I wait before I start calling? I read where it can take up to 10 days to post a stay, should I wait that long for the bonus points to show up? I figured if the stay and points had posted, the bonus points should have posted at the same time. Am I wrong thinking this?  What say you all????