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HAVE YOU RECEIVED COMPENSATION FOR A GUARANTEE NOT PROVIDED

Question asked by misterchk on Oct 22, 2015
Latest reply on Oct 26, 2015 by ramoneur

HAVE YOU OR ANY MEMBER YOU KNOW EVER RECEIVED COMPENSATION FOR THE MANY GUARANTEES THAT ARE LISTED AS PLATINUM PERKS?


How many times have you attempted to secure a reservation far in advance of the 48 hour deadline, been refused, and asked for compensation?


Have you ever arrived at a property with a category room guaranteed and it wasn't available and you asked for compensatory penalties.


How many times have you arrived at a property with a guarantee of specific bedding ( two or one etc) and it wasn't available and compensation was due per MR agreement.


We find ourselves in a contractual agreement with MR.  The above incidents are experienced constantly and I have never heard of anyone receiving what the contract calls for.


Anxious for comments and experiences.

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