micheleatl

More on Birthday Elite Night Credit (no)

Discussion created by micheleatl on Oct 12, 2015
Latest reply on Dec 15, 2015 by carat

Since the post seemed to be closed - missed by a couple of hours and a subject that clearly raised concern among Elite members, I wanted to add my variation of the problem.  My birthday was 10 days ago (2015(, I promptly responded to my birthday wishes from Marriott which had the offer of an Elite Night.  Nothing happened, so I called tonight and the representative tried to convince me that I had received that 2015 birthday night in November of 2014.  I kept questioning why then did I receive the email and birthday wishes 10 days ago and she kept insisting I was wrong, wrong, wrong.  What kind of response is that to a Platinum Elite member.  She could have offered the night for my trouble and I would have been perfectly satisfied instead of writing this post. 

 

I feel like Marriott is the Oscar the Grouch of unbirthdays.

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