horrible experience with marriott rewards desk

Discussion created by ftlauderdaleguy on Oct 14, 2015
Latest reply on Oct 15, 2015 by drpepper

I had the worst agent at the Marriott rewards ELITE desk. I am a platinum member and the man was rude and nasty. I hope anyone else who had a terrible experience with him shouts out


He sighed while talking to me and asked me in a condescending voice "what don't you understand from my question"  he said I have asked you the same question 3 times. When I asked him his name he fought me and wouldn't tell me and when I asked for his supervisor he hung up.   I hope that the call was taped and will be listened to.


I hopd others who have dealt with this rude guy speak out and he gets fired!