Hotel Review - JW Marriott Santa Monica Le Merigot

Discussion created by mrjohne on Oct 10, 2015
Latest reply on Oct 18, 2015 by mrjohne

We stayed here in August 2015 and had a fantastic time.  The hotel staff were very responsive to any requests we made, the rooms were  quite comfortable, the restaurant was pretty good too.  I'm a Platinum Member and I paid with points yet I was upgraded to their largest room which wonderful.  It was a special trip for us and once the hotel staff knew they did everything to make our time at the Le Merigot special.  The balcony was huge and we ended up having dinner out there each night to watch the ocean and the people walking on the beach.


The hotel isn't right on the beach but the views were very nice.  I travel a lot for work and fun and customer service is very important to me.  A smile goes a long way sometimes.  It was nice to see an entire hotel staff that excelled in this area which, as we see in today's world, isn't always a priority for many companies.  Well done JW Marriott!