Spirit to Serve - Maricela H.

Discussion created by ks77 on Aug 3, 2015
Latest reply on Aug 4, 2015 by ks77

communitymanagers, joshm, merb


I would like to nominate Maricela H. the concierge of the New York Marriott Downtown. I contacted her a few days before a special occasion one night stay at the property to request an upgrade. She was quick in replying to me and worked with her rooms manager to secure my wife and I a beautiful 1BR Executive Suite. The room was fabulous and my wife really enjoyed the weekend in the city. In the evening, Maricela delivered a snack box and some beverages for us to enjoy as well. She made the stay truly great and I would like to have her efforts recognized. Thank you. o