AnsweredAssumed Answered

Elemination of coffee service by Springhill

Question asked by rbbird on Jul 5, 2015
Latest reply on Sep 19, 2015 by shayoyohan

We recently visited the Springhill at the Savannah GA Airport location and was disappointed to discover there is no more complementary tea and coffee in the lobby.  We were told this is part of the new Springhill service standard.  Not sure if this is a local or national policy but with no restaurant close by it did not meet our standard.  We will not be staying at this location again with so many good properties next door including Fairfield, Hampton Inn and Holiday inn that still provide complementary coffee service in the lobby.

Perhaps I was not clear they do serve coffee at breakfast but not during the rest of the day.


Message was edited by: rbbird