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Recent Experience With Birmingham Ren. Ross Bridge Resort?

Question asked by kcma79 on Jun 13, 2015
Latest reply on Jun 14, 2015 by 77paris

Does anyone have any recent experience with this property? I have a reservation there and called the hotel for some information. They seemed indifferent to my questions. I am Platinum and they stated they don't offer breakfast coupons and do not give complimentary upgrades, ever.  Is this unusual? Anyone have any recent experience at Ross Bridge?