I would like to nominate Fernanda, from the Calgary Downtown Marriott hotel. This ambitious young lady is in charge of the M Lounge(pilot project in Canada) and has done an outstanding job in managing her fabulous staff and this amazing new space. She was present all day and every day for the 7 days we stayed at this hotel. Early morning, she was there greeting and welcoming guests, evening still here and just as enthusiastic as sh was in the morning. Her staff were well managed as seen by their actions around each other and the guests. This lounge had a wonderful atmosphere and I think it is all about the people who work here....bravo for a job well done.