kimkdallas

Singapore Marriot Review

Discussion created by kimkdallas on Jul 14, 2009
Latest reply on Sep 11, 2016 by californian

As long time Marriott business travelers, we stayed at the Singapore Marriott rather than one of the more local hotels when we visited in June. The hotel sits right in the middle of one of the largest shopping areas in Singapore – during the biggest sale of the year, of course. What that meant to us was that the people watching was wonderful. We’d sit in the restaurant for breakfast and watch all kinds of people walk by. The other thing that really stood out was how easily Eastern and Western cultures, dress, languages and food blended in this city. No matter where you were in that spectrum, pretty much everything was accepted. 

 

Rooms

Beds were very comfy and the temp was easy to control in the room.  Room had 2 standard sized twin beds. Bottled water was provided in the room.  Rooms and Bathrooms were nice, but small--largely due to the design of the building.  Robes, slippers, safes, hair dryers and ironing boards were provided in the room.  One note on the safe --- it was in the closet and didn’t seem to be bolted down to anything…..  Although we had no issue.  In room coffee was ok, although like much of Asia was instant. 2-3 kinds of tea were also available.  Not uncommon to have to wait for elevators at all times of the day based on how busy hotel is.

 

Concierge Lounge

We were given access to the Executive Lounge on the 27th Floor.  Staff service there was wonderful, regardless of time of day.  There were coffee, tea, sodas and water available from 6am to midnight.  Daily modified continental breakfast was available M-F from 6-10am and 6-11 on weekends and holidays.   In addition to a huge selection of breads, cereals and fruits, there were a couple of hot options available each day. Breakfast was excellent and the coffee was really good!   Those with Lounge access had the option of taking breakfast in the restaurant as well. Complementary cocktails and hors d’oeuvres were served from 5:30 to 7:30 pm.   In some hotels, the evening snacks could serve as a substitute for dinner --- this was definitely one of those places!  They had salads, sandwiches, hot items, fruits, cheeses, and desserts. Alcohol was available at other times, but was billed to the room.  Desserts and fruits were served until 930 each evening.  Free wi-fi, as well as a computer that you could use was also available in the lounge.  The staff there was also able to take care of our checkout and offered great suggestions on what to do and how to get around. The lounge was fairly busy during both breakfast and happy hour.  

 

Breakfast in the Cafe

Buffet breakfast in the café was wonderful!   You had the option of sitting indoors or out, and we thoroughly enjoyed the outdoor option.  It gives you the opportunity watch the people as the locals are headed off to work. There was a fresh juice station, eggs to order, meats, veggies, local options, fruits, cheeses, cereals, yogurts and a waffle / pancake station with ice cream!  Service was wonderful – both tableside and at the various stations around the buffet.  I think this was our favorite breakfast experience the entire trip!

 

Transportation

From the hotel, you can access the subway stations very easily.  Entrance is right next door.  We found it easier to use the Singapore Airlines Hop-on, Hop-off bus to see the city. It’s the perfect way to get around to most of the major areas, and if you are making multiple stops, it’s definitely cheaper than cabs. Most of the hotels have brochures / maps and can tell you where the nearest stop is.  There was a stop right outside the Marriott on Scott and Orchard Road.  Cost was S$12 for adults or S$6 if you had a boarding pass from Singapore airlines.  http://siahopon.asiaone.com.sg/We used the airport shuttle to get to and from the airport for S$9 / person. http://www.visitsingapore.com/publish/stbportal/en/home/getting_around/transportation/airport_shuttle_service.htmlAlso, the shuttle bus out to the night safari, zoo and bird park picks up from the Hyatt next door. Cost of S$4/person each way is cheaper than a cab (depending on number in your party). http://www.bushub.com.sg/additionalContent.asp?ContentID={B8D39D23-A308-4025-8134-CFB5FBFD3D2E}Hotel provided information on all of these.

 

Area

There are lots of big malls, little restaurants, pubs, 7-11, drugstores, bookstores, etc. within walking distance. You should be able to find what you want fairly easily without paying hotel prices. On the weekend, it is a popular area with the locals and can be fairly crowded.  It’s a great place to people watch.

 

Service

Overall, service was top notch. Everyone you saw spoke to you and was very friendly.  We were always greeted with a smile. English was VERY common in the hotel.  Housekeeping was great, and kept us stocked with bottled water. Room was serviced twice a day. Concierge staff was wonderful. Restaurant staff was fun, friendly and efficient.  The front desk staff walked us to our room.   Even if a request had to be handed off between staff members at shift change, it was always addressed – nothing was ever dropped.

 

Pool

We took some time to enjoy the rooftop pool at the hotel and it was wonderful! One of the oddest parts was realizing that you were on the roof, several floors above the street, and when you look out across the pool umbrellas, you see more skyscrapers! Pool is a pretty blue tile, and like all tile, can be a little slippery when you are in it.  There are some fun lounge areas across the back of the pool area, in addition to the regular lounge chairs. It’s an incredibly tranquil place!

 

Hotel was a great choice.   It’s very much at the center of the shopping area, and the pagoda design makes it easily identifiable regardless of where you are.  I’d definitely go back when in the area.

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