Although I don't post here often, I am compelled to write a quick note about the Residence Inn Tampa Downtown and their GM Deidre. I have stayed at this property a handful of times and it is quickly becoming my favorite property. As a Gold member, I travel quite a bit for business and leisure, and as a Professional Development Specialist I have a keen eye for Customer Service of all types. I have stayed at this property where I have faced issues that needed resolution, needed help with booking under special circumstances, and stayed during very special events in the downtown area. Every encounter I have had with this property has been amazing thanks to the customer service we have received. Not only has Deidre and her staff been able to assist us with various needs, but they are extremely proactive, always provide options, and have the customer's needs/wants as a top priority.
If you are staying in Tampa for Gasparilla, a Lightning game, or any other event I highly endorse the Residence Inn Tampa Downtown as an excellent property. In addition to the top notch staff and GM, this property has an amazing location, great amenities, and plenty of extras to make the stay a positive one!