AnsweredAssumed Answered

Why Does Marriott Choose who will Rate their Hotels?

Question asked by phctourist on Mar 27, 2015
Latest reply on Jul 12, 2016 by iahflyr

The more I think about the new policy on hotel reviews, the more disappointed I get.  These reviews now have no value since the hotels(or Marriott) are deciding who will review them.  When I want an opinion of a hotel,  I will go to Trip Adviser.


Why doesn't Marriott simply send a request for a review to everyone who stays.  I noticed that after my recent trip (6 Marriott properties) I only received one opportunity to review a hotel.  Of course, it was not tthe one where I had complained to management about several problems.


Hotel reviews used to be one of the most important services offered by Insiders.  Now they are suspect, at best, and possibly worthless!!!!!!!!!