Marriott Surf Club Aruba -- great hotel but the beach situation is horrible

Discussion created by mrshoho on Mar 31, 2015
Latest reply on Jul 3, 2015 by clebert

Staying with my husband and 3 kids at Marriott Surf Club Aruba -- nice 2 Bedroom unit with full kitchen, 2 Baths, washer dryer. Furnishings great, resort is clean, really nice lazy river and waterslide and the service is quite good.


However we would never return because of the situation with chairs on the beach and at the pool. Upon arrival, each guest receives a chair tag which you can use starting at 7 am to reserve a chair at the beach or the pool. Also, palapas (little thatched huts with tables) are available for rent or for free at the beach. However, the beachfront is quite narrow, and the "first row" of the beach is controlled by local umbrella guys who set up umbrellas overnight and in order to sit near the water you MUST rent an umbrella at $40/day. If you want a palapa with an ocean view (which most people with kids require) you might have to stand in line for 2 HOURS EVERY DAY to secure it. Otherwise, you are sitting 50-100 yards away from the ocean and you can't even see the water.


And the pool situation isn't any better. Unless you want to spend your vacation getting down to the pool well before 7 am, you won't be able to find a chair.


Granted, we are here the week before Easter and that's probably one of the busiest times. And the Marriott doesn't have control over the umbrella vendors as Arubian law states that all beaches are public and the umbrella vendors are allowed to operate like this. But if sitting near the water is important to you, either at the pool or at the beach, this is not the resort to come to during a busy week. Aruba.


My husband is a Gold Marriott Rewards member and we try and frequent Marriotts when we travel. This one was a mistake.