Benefits Question

Discussion created by cngoode on Mar 15, 2015
Latest reply on Mar 16, 2015 by jl3549

Question: If you are guaranteed a room type and it is not given, aren't you supposed to be compensated $100. per policy stated as stated in membership benefits? This has happened to me twice at the Macon City Center Marriott and I even gave the front desk a copy of my room reservation and the policy off of the Marriott website, only to be ignored.