New Hotel, yet if you do not have access to a balcony you do not have open windows which makes it a universal high rise with poor air conditioning in a refurbished hotel environment. For platinum members NO UPGRADES. Do not think for one minute you will receive upgrades, Given the number of days I am staying in Florida this week I wanted a place I could call home, this is NOT the place. If you are a business a traveler stay at the autograph collection in Tampa close to business and Tampa. This hotel caters to the occasional traveler.