Missing Stays Lately

Discussion created by bjones8162 on Feb 23, 2015
Latest reply on Mar 4, 2015 by joshm

It seems like I am suddenly having an issue with stays not showing up in my account.  Just a minor gripe, but it is still an inconvenience to have to track it, wait the 10 days to submit a Missing Stay Request, wait for a response....  The hotel bill clearly shows the MR#, so what is the deal?  Is there something I can do better on my end to prevent this issue?  Anyone else seeing this as an issue lately?