AnsweredAssumed Answered

Why does the United RewardsPlus authentication take so long?

Question asked by jlbarone3 on Jan 9, 2015
Latest reply on Apr 8, 2015 by ppino69

Hello, I am newly Plat as of December. One of the biggest benefits I was looking forward to was Silver status on United via Rewards Plus. I don't fly UA often, but do have a flight booked 2/13. I signed up for RewardsPlus today to authenticate my Plat status and the message said I should check my UA account on 2/28 for confirmation.

 

That's 7 weeks away! And obviously after my flight. Why does this take so long? I suppose UA wants it to take affect on March 1, when most airlines recalibrate their rewards systems. This is very frustrating.

 

Has anyone had any luck in getting UA to process this faster? Was really hoping to have Silver for my flight mid-Feb. Thanks!

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