Hotel Stays for Conference

Discussion created by superchief1 on Jan 6, 2015
Latest reply on Jan 8, 2015 by skiadcock

I just reserved a hotel room at the JW in Austin for an upcoming conference. I booked it using the conference site and received a confirmation, but the reservation doesn't show up in my profile and I was unable to access it using the confirmation number I was given. I attended the same conference last year and stayed at the Gaylord in Orlando using the conference rate. That reservation showed up in my profile, and I received the Platinum benefits and points for my stay. Has Marriott changed their policy regarding conference hotel stays? Will I receive my platinum benefits and points for this stay? I am paying for it myself and can cancel up to 48 hr in advance.