Shortchanged points at Ren 57 NYC

Discussion created by ninabrackeen on Jan 5, 2015
Latest reply on Jan 9, 2015 by lindseyh

I stayed at the Ren 57 in NYC for 3 nights Dec 19-22. The bill was $892.33 I just checked my points and was shocked to see I only received 193 base points and 97 elite points. Can anyone explain this? Has it happened to anyone else?