AnsweredAssumed Answered

Mobile check-in and upgrades

Question asked by ktquig on Dec 23, 2014
Latest reply on Dec 28, 2017 by tk1972

I've recently started using the mobile check-in service and wondering if anyone has had luck with upgrades when they use this check-in procedure?  I do know that by using it I can let the hotel know what time I will arrive, which could be earlier than their set time, and my room will be ready when I walk thru the door.  However, as a Gold Elite member I've noticed it is harder to achieve an upgrade when I do use mobile check-in.  Most times it's no big deal but on occasion I'd like the special extras.