I would once again like to say how thankful I am as another year is coming to a close. Cancer has once again attacked my family, and it really puts things in perspective. The simple things which my other family [Marriott employees] have given me through the year once again come to mind. I has spoken about the power of a smile, and a simple "how was your day" as I am greeted by front desk personal throughout the nation. The offer of fresh, hot coffee as I wander into the lobby during the early morning hours. The random acts of kindness by the housekeeping, and the list goes on. Instead of complaining about something [lack of upgrades], I just wanted to say what a great job everyone at Marriott does for me, and I hope you all have a safe, and HEALTHY New Year.