Gold Questions

Discussion created by mikevoxcap on Nov 29, 2014
Latest reply on Dec 4, 2014 by chudo72

Have some general questions about the Gold membership.


1) I've not had an issue before with getting free Internet access, but for the first time this trip I have noticed that the hotel offers a "free" and "exclusive" plan for Internet. The exclusive plan was about $5 a day; though, I wasn't sure if that was for the room or per-device. I called and was told that Gold membership does not get you the exclusive speed for free. Just curious why Internet access being free is a "benefit" for gold members if there is no longer a benefit to it


2) Has anyone actually had their room upgraded as part of a stay as a Gold member? I have stayed now at three separate Marriotts a total of 5 times, including this weekend for a four night stay, and have always asked for an upgrade, only to be told none are available. Twice we have been at a Marriott where there was maybe two or three cars in the parking lot. Again, not sure what the point of this benefit is if you can never get it.