To Whom it may concern,
I would like to nominate front desk supervisor or agent Shirley at the Akron Ohio Fairfield Inn and Suites South. Shirley has gone out of her way many times to call me when a cancelation has occurred after I had called about a room. She always greets guests with a smile and is very willing to help with a question. She obviously loves and enjoys her job with Marriott very much. I feel she is very entitled to this award. Please contact me with any further questions.