Package can only be redeemed through phone call?

Discussion created by lacuesta on Oct 25, 2014

I am trying to redeem a package online. But unfortunately I cannot make the link work. It always shows the 1st step and no way you can go to the order page. I also try to order through the "dreamtracker". Although I can click redeem and enter address, the points would become 0 at the 2nd step and when I submit, it shows technical error and reward redeem is not available.


I have tried all browsers I can find, IE, firefox, opera, and chrome with ad blocker disabled.


Any clue? The point redeem for package is only available for phone order?