Apropos of two previous discussions, here is an article that Delta actually won an award for on-time arrive, least lost luggage, and fewer cancelled flights. (Sigh -- all the more reason for them to take away benefits.)
But here's the kicker for another post:
"The worst offender for mishandling luggage is Southwest Airlines. But the saving grace is that the airline charges no fees for the first two bags unlike its competitors." But at least they're handling stowaways A LOT.