toasty1

Hotels Block PP 48 hour availability

Discussion created by toasty1 on Jul 31, 2014
Latest reply on Jul 31, 2014 by erc

Sorry if this has already been discussed.  If it has I would appreciate someone directing me to it.

 

I have been PP for awhile (years I think, don't really track the status) and have gradually grown disenchanted with benefits.  Lately I have to ask the desk clerk multiple times about upgrade availability, the condition of the hotels seem to be going down (60% courtyard, 30% Marriott, 10% upper end), points garner 1/2 of what they did just a couple years ago, etc.  At the breaking point because I tried to book a hotel at the Cleveland airport next week and at least 4 hotels (Marriott, 2 courtyards, Townplace) were blocked to the 48 hour premier guarantee (yes...Cleveland).  When I asked the hotel, central reservations and the platinum line I was told sorry, there is another hotel xx miles away.  I have been a rewards member since the late 80's, the honeymoon was long, but I think its over.  Am I missing something in 48 notice?

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