confused.com

The worst web site for contacting details.........headache tablet please

Discussion created by confused.com on Jun 20, 2014
Latest reply on Jun 20, 2014 by jmart

We booked Preston Uk about 3 months ago, got the confirmation email, today I need to change the booking and went onto the web site to find that all it was going to let me do was rebooked the room......I need to change dates NOT rebook the room I have already booked. So using my confirmation number I tried again, to my surprise it wasn't recognised, so what to do.....I need to change a booking that has been confirmed or has it, there is no email address or telephone number, every time you click on a link it puts you back to the booking your room page......arggggggggggg, so far it has taken me a couple of hours, I give up..........

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