I have been told that I cannot let my son have my free redemption certificate which is about to expire. He is traveling to CA and I would love for him to use it, but cannot put his name on the reservation. Why not?
I know thatThe specified item was not found. has reached out to you and he is an excellent resource to use with Marriott Rewards Customer Service issues. Unfortunately many Insiders like you and I are disappointed in the Marriott rule that certificates are non transferable and the Marriott Rewards member has to be present when redeeming the certificate. If you are not able to use the certificate before it expires you could try requesting an extension from Marriott Customer service. Sometimes they are able to extend the expiration of the certificate if your not able to use it by the orginal expiration date.
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