AnsweredAssumed Answered

What is the upgrade policy for platinum members

Question asked by ghzj on Mar 7, 2014
Latest reply on Jul 8, 2014 by stevebepko

I note in the benefits section that a platinum member is supposed to be offered an upgrade if available.  I have never been offered and when I ask it is expected that I will pay additionally for the upgrade.  Can some of you experienced travelers explain the proper process to get an upgrade without being made to seem dumb.  Thanks