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Lounge Closed, Platinum Could Select Points or Breafast?

Question asked by ljharmony on Feb 24, 2014
Latest reply on Feb 26, 2014 by anadyr

Page 3 of the Platinum's Essentials said we have the option of continental breakfast for two at the hotel's restaurant or 750 points.


Do we really have a choice?


Hotels often would give us 1,000 pts or 750 pts for the two weekend days and that's it.  We were not given the CHOICE.


MR should clarify this point as many guests have the same question: do we have the choice or it's entirely up to the hotel?


If's up to the hotel, then the latest 2014 Platinum Benefits mailing is misleading at best or worse....