vaboywnder

Hotwire Customers Beware....

Discussion created by vaboywnder on Jan 21, 2014
Latest reply on Jan 21, 2014 by jakeal

A local television station featured a story today about someone who booked a round trip United flight from Charlottesville, VA to Colorado Springs last July for travel on the Thanksgiving Holiday.  Neither Hotwire or United notified her that her connecting flight in Dulles was discontinued in August.

 

http://www.nbc29.com/story/24501484/nelson-woman-fights-for-answers-after-hotwireunited-airlines-issues

 

Personally I prefer booking directly with the Airlines when making travel plans.  Yesterday I received an email notice from Delta that an upcoming flight in March had changed and the new flight presented a conflict with my travel plans.  I was able to contact Delta directly and able to change my flight without any issue.

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