Is Marriott Slipping?

Discussion created by superchief1 on Jan 21, 2014
Latest reply on Jan 22, 2014 by marriottmemberfromla

I find it interesting that four Hilton properties and only one Marriott (Renaissance Downtown) received the AAA four diamond rating in the Columbus area. Have all of the cutbacks started to impact Marriott's overall quality and customer service? I have noticed some declines recently. I hope this trend doesn't continue.