Spirit to Serve award nomination

Discussion created by profvermont on Jan 18, 2014
Latest reply on Jan 20, 2014 by laurac

I would like to nominate Merline E, who works at the front desk at the Courtyard Fishkill (Fishkill, NY) for a Spirit to Serve award.  Merline goes above and beyond to provide excellent service to hotel guests.  When several of my co-workers were booking rooms at the Courtyard Fishkill during a week when the hotel expected to be at full occupancy, Merline called me to see if I needed a reservation as well.  She is always professional and pleasant.  She is the reason I choose to stay at the Courtyard Fishkill rather than at another hotel.