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Florence Fairfield Inn, Jan 2nd 2014

Question asked by joeb2002 on Jan 8, 2014

I stayed one night at the Florence Fairfield inn Jan 2nd while returning From Orlando to Ottawa, Canada. The internet was down and that was a big problem for myself as I am Canadian and did not have a US data plan. Very disappointing to say the least. On Jan 3rd I stay at the Courtyard in DC (9th and F street) and everything was fine.

On my way down to Orlando we stayed at the Chambersburg Fairfield Inn, and the Savannah Riverfront marriott for 2 nights. I do not believe i recieved any points for either of those stays. I was told at the check in that since I booked through expedia that I could not get any points for my stays.

As you can see I am quite brand loyal to marriott (several years as silver and gold). I find the hotels consistently good and i like the rewards program. I dont see why i should not get points for booking via expedia when I'm still paying and staying are you hotels. Please correct this.