I would like to nominate DeAnn B of your Marriott Courtyard – Willoughby, OH location for your Spirit to Serve Award.
For the past several years, we have used this Courtyard for our many trips to the Willoughby, Ohio area. Each time we have found DeAnn’s front line skills to be outstanding. Overall, DeAnn is very caring, listens to your needs and takes a personal interest in each Marriott customer.
As a three decade long Marriott customer, I can attest that DeAnn is in the top few of your associates. She exemplifies Marriott’s culture of being driven by excellence, being trustworthy and providing an exceptional experience!