Platinum Arrival Gift question
I checked into The Southfield Mi Marriott,
I had three rooms booked and I asked the lady if each room would receive the 500 points on my rewards number since I was paying for the rooms.
The lady at the desk promised me that I would receive all three for a total of 1500 points.
Upon check out and after posting I only received only 500 points and did not get the credit for the other two rooms.
Does anyone know what the actual Marriott rule is on this?
Should I have received all three or only the one.
I contacted the Southfield Marriott they told me that I was only entitled to one and their person miss spoke.
I wanted a second opinion on this so I am posting here to get your thoughts on it.