The last few years, when travelling to a city where a conveniently located Renaissance property is available I find myself choosing it over an equally convenient full service Marriott.
The brings up an interesting question: DO THE RENAISSANCE STAFF OFFER BETTER SERVICE TO PLATINUM MEMBERS?
This has been my experience.
The only theory I have is that they consider themselves either the "stepchild" of the organization or (as one desk manager admitted) "we are a little snobby" than our "siblings".
Comments would be greatly appreciated.