My name is James Anderson and I checked into the Marriott here in Manila this past Sunday evening after a VERY long and tiring flight from Germany.
Being a Platinum Premier member, I was afforded the pleasure of checking in up on the 8th floor in the lounge.
I want to express my 100% total gratitude to Ms. Kim B. for welcoming me with a bright happy smile and a VERY wonderful personality upon my arrival. She made me feel right at home and made all the long hours through the airports and flying times all just go away with her warm friendly, professional greeting!
She is DEFINITELY an employee I hope goes far in the terrific Marriott organization!
She is DEFINITELY a keeper and believe me, I stay at a LOT of Marriott's here in Manila, Cebu, Las Vegas, Hawaii, Oshkosh Wisconsin and I could go on but I'm sure you get my point.
Thank you for your time and allowing me the pleasure of passing along some good words about one of your prized employees!
Jim Anderson, room 839.