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Marriott points won't count if purchased through Amex Travel

Question asked by darrbee on Nov 16, 2013
Latest reply on Nov 17, 2013 by darrbee

Is this true?  I just booked 2 rooms in Kona Hawaii through Amex travel.  They didn't show up in reservations but if I type in the confirmation number they do, but there is no way to add it so it shows up all the time.  I called Marriott and they said that you don't get credit because I booked with a wholesaler.

I can't believe that this is true.