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reward  points credit  problems

Question asked by doddsy69 on Oct 16, 2013
Latest reply on Nov 12, 2013 by worldman

just stayed 2 nights in the glasgow marriott on a room package as booked through my marriott app  room rate was £90 a night total bill was £246 with other stuff charged to room but i only recieved 800 points and after inquiring to the marriott rewards team who then contacted the hotel who said my stay was not entitled to reward credit has anyone had a problem like this before no code was used when booking room it was just a room package deal