jgonzaleshou

Upgrades for Platinum Elite

Discussion created by jgonzaleshou on Aug 20, 2013
Latest reply on Sep 11, 2013 by eb5147

So, this is a question for those with Platinum Elite status? How often do you get upgraded? Do you have to ask for the upgrade or have you been surprised and the hotel has upgraded you automatically?

 

I've been a Marriott Rewards member for 10+ years and I've less than satisfied with the 'benefits' of being a Marriott Platinum Elite. I was a Diamond member on Hyatt and received upgrades all the time without ever having to ask. Not just a room w/ an upgraded bed. I booked a queen/king room and was upgraded to a huge suite.

 

I just feel like Marriott doesn't quite value their most loyal members as much as other brands.

 

I just wanted to get other people's perspective on upgrades, etc.

 

Thanks.

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