Reward redemption

Discussion created by rj17 on Aug 22, 2013
Latest reply on Aug 26, 2013 by missgee

Not happy.  was just told I cannot use my rewards since the property is sold out.  I booked the reservation weeks ago.  I just did not select to use rewards at that time.  the redemption of points should be available based on when you book the room, not when you decide to use points or not. 


not happy