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Question asked by 509385407 on Aug 17, 2013
Latest reply on Aug 18, 2013 by mrebis

Has anyone encountered a rude Front Desk Associate at a Residence Inn?  I have been staying at a RI for 4 months - one week at the hotel and one week at home.

I tried to schedule my Sept visits last evening and the Clerk communicated that there were no rooms available due to a Nass(sp) Car Race occurring on one of the weekends.  I reminded him that I stay here on a weekly basis and always have a confirmed room.

He told me that he does not have the "credentials" to make any decision and he will not be calling anyone who does and huge up on me.

Thoughts?


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