AnsweredAssumed Answered


Question asked by 509385407 on Aug 17, 2013
Latest reply on Aug 18, 2013 by mrebis

Has anyone encountered a rude Front Desk Associate at a Residence Inn?  I have been staying at a RI for 4 months - one week at the hotel and one week at home.

I tried to schedule my Sept visits last evening and the Clerk communicated that there were no rooms available due to a Nass(sp) Car Race occurring on one of the weekends.  I reminded him that I stay here on a weekly basis and always have a confirmed room.

He told me that he does not have the "credentials" to make any decision and he will not be calling anyone who does and huge up on me.