I want to nominate Margie S. After 12 days on the road and the last 2 nights spent by my brother-in-law on a pull out bed. My brother-in-law dreaded another 7 nights on the pull out bed. I explained our predicament to Margie. She worked her magic and gave us a 2 bedroom suite. This brother-in-law from overseas was on his first vacation after 30 years. That night he was so overcome with emotion at his treatment by Margie. Margie truly embodies the Marriott mission and certainly deserves to be recognised. I am a vacation club member and this gesture certainly reinforces the fact that I made a wise and good decision to become a member.