Survey Response

Discussion created by curiousone on Jul 30, 2013
Latest reply on Jul 30, 2013 by erc

Earlier this month I spent 2 nights at the San Francisco JW Marriott Union Square (Platinum) and then 2 nights at the Westin St. Francis (Gold), which I covered in a previous posting. After the Westin stay I received a survey from Westin, to which I replied.  Since I regularly get Marriott surveys I was not surprised with the Westin survey. However, I was surprised when I heard back form the Westin St. Francis regarding my survey answers. Basically, asking me to contact the Westin person responding, if I was ever planning to return to San Francisco so she could arrange a premium room for my next visit. I have yet to hear back from any Marriott survey regarding my survey comments. I guess Westin actually reads them!