My first time actually using points so bear with me. I'm curious if it works better to book my reservation with the hotel personally than online. The hotel shows available 2 room suite - I need a large room for my family(4kids) vacation-yet the rewards option only gives me one choice. I wonder if I can pay more points for the room I actually need as oppose to using points to pay for two rooms? I'd hate separate my family (mostly me from my wife) if I can help it. The points are not the issue as much as I want us all together.