So my second nomination for the 'Spirit to Serve' recognition is Jeri, the front desk manager at the Fairfield in Cedar Rapids, Iowa. This is a very new property that has become my favorite in Cedar Rapids based solely on their incredible staff lead by Jeri. I have spent much of the past year doing consulting work in Cedar Rapids with a client that has brought me back time and time again since 2009. I have stayed at the other Marriott properties in the area, but none compare to the staff of this Fairfield Inn. It is a farther drive to my client's site buy quite worth it. I have never encountered another manager so devoted to her guests, her inn, and her day to day work. Jeri always welcomes you with a warm smile and treats her guests as family back in town for a visit rather than just another customer paying for a night on the road. It may sound like a subtle difference but, to a road warrior, this makes all the difference in the world. Her dedication is beyond compare as I have found her on site even on her days off dealing with all the issues of a newly opened hotel, training new staff, fixing the faulty room key machine, directing maintenance to get the hot water running in a snow storm, and anything/everything else needed to make the day-to-day business a sure success. Jeri is among the finest I have met at scores of Marriott hotels over the past decade of heavy business travel.