MVCI Club Son Antem - Offical Response

Discussion created by willmoac on Jul 9, 2013

I have received this in respect of the changes at MVCI Club Son Antem, since the Son Antem Hotel is no longer operated by Marriott and is now operated by Iberostar.


This may be of interest to other people who have reservations at MVCI Club Son Antem on an exchange basis as it seems this information is only shared with owners at this resortmvci.


Please let me give you a summary of our FAQ below:


¤ Since the Hotel is now managed by Iberostar, can I still use its facilities such as pool, restaurant, etc…? 

» At this time, all Club Son Antem Owner’s and guests will also continue enjoying use of the Hotel’s pool and publicly accessible amenities, including food and beverage areas.


¤ Can I charge something to my Villa if I’m at the Hotel restaurant?

» Now, the payment method is cash or credit card.


¤ What belongs to Marriott’s Vacation Club?


» Your use and enjoyment of the amenities at Son Antem including the Spa, golf courses, golf Restaurant, fitness center, tennis courts, playground and Marketplace will not change and continue to be owned and/or operated by Marriott Vacation Club International.


¤ How do I collect Marriott Reward Points?

» You can collect Marriott Reward points using our ancillaries outlet like Golf, Golf ProShop, Spa, La Vista Verde Restaurant and the convenience store “The Marketplace” by charging to your villa account. 


¤ Are the phone numbers and e- mail changed?


» The new contact details are the following: Telephone +34.971.705.200, Email Mallorca.frontdesk@vacationclub.com and fax +34.971.705.201.


¤ Would have these changes an impact on the maintenance fee for next year?


» Yes it will, however in this stage of the process we don’t have a complete overview of all costs involve of this change, where we cannot give a firm number what this impact would be in euros,  MVCI. Management S.L. will discuss with the ABOD in the October meeting


La Vista Verde would be the only restaurant in which you can charge your bill to the villa. The check desk is now located in the building in front of the 4 tennis courts together with the Sales & Owner services department.